profiling

Revision 8 as of 2006-09-27 18:12:48

Clear message

Ubuntu Education Programme : Planning : Profiling

[ purpose of this page ]

To manage the profiling activity and results.

Focus Point #1

* Understand our Users and Stakeholders

Initiative #1 : Profile User and Stakeholders
- List all of the types of people who have an interest or interaction with:
  - the Edubuntu product for any use
  - any Ubuntu product for Education use
- Identify Categories of Users

Order of Priority for this Exercise

the Edubuntu product for any use in Education
the Edubuntu product for any use outside of Education
any Ubuntu product for Education use

List of Users & Stakeholders

Glossary : Definition of Terms
term	description
administrator	person who administrates Ubuntu software installations
category	collection of people that share a similar environment
class	collection of people that share the same characteristics or requirements or tasks
content provider	person who provides content that interacts with Ubuntu software
decision maker	person who makes decisions around selection of or significant deployments of ubuntu software
developer	person who develops software that interacts with Ubuntu software
edubuntu administrator	person who administrates general edubuntu product software
edubuntu desktop administrator	person who administrates edubuntu product desktop software
edubuntu ltsp server administrator	person who administrates edubuntu product ltsp server
edubuntu server administrator	person who administrates edubuntu product server software
edubuntu user	person who uses edubuntu product software
edubuntu product	edubuntu software product
influencer	person who exerts influence on the decision maker or the Ubuntu software selection process
installer	person who installs Ubuntu software
stakeholder	person who has a strong interest in the selection or usage of Ubuntu software
sub-category	particular group found inside a category
supporter	person who provides support and assistance to users of Ubuntu software
sub-type	particular group found within a type
type	collection of people that share similar circumstances
ubuntu product	ubuntu software product
ubuntu software	any of the ubuntu software product variants
ubuntu administrator	person who administrates general ubuntu product software
ubuntu desktop administrator	person who administrates ubuntu product desktop software
ubuntu ltsp server administrator	person who administrates ubuntu product ltsp server
ubuntu server administrator	person who administrates ubuntu product server software
ubuntu user	person who uses ubuntu product software
user	person who uses ubuntu software hands-on

Legend
categorisation				description
category				collection of people that share a similar environment
	sub-category			particular group found inside a category
	type		collection of people that share similar circumstances
	sub-type	particular group found within a type

Full List
categorisation				description
School				An eductional institution for children, typically Primary and Secondary Education
	Pre-School			A School for very young children which prepares them for Grade School
	Pre-School Learner		A Learner at a Pre-school
	Pre-School General Learner	A Pre-School Learner who studies General subjects
Pre-School ICT Learner	A Pre-School learner who studies ICT subjects
Pre-School Educator		An Educator at a Pre-School
	Pre-School General Educator	A Pre-School Educator who teaches General subjects
Pre-School ICT Educator	A Pre-School Educator who teaches ICT subjects
Pre-School ICT Staff		A ICT Staff member at a Pre-School
	Pre-School ICT Administrator	A Pre-School ICT Staff member who Administrates ICT
Pre-School ICT Coordinator	A Pre-School ICT Staff member who Coordinates ICT
Pre-School ICT Network Manager	A Pre-School ICT Staff member who Manages the Network
Pre-School Admin Staff		An Admin Staff Member who works in a Pre-School
	General Admin	A Pre-School Staff Member who works in General Administration
Financial Admin	A Pre-School Staff Member who works with Financial Administration
Pre-School Managing Body		The Pre-School School Decision and Policy Making Authority
Primary School			A School for young children - typically Grade 1 - Grade 7
	Primary School Learner		A Learner at a Primary school
	Primary School General Learner	A Primary School Learner who studies General subjects
Primary School ICT Learner	A Primary School learner who studies ICT subjects
Primary School Educator		An Educator at a Primary School
	Primary School General Educator-	A Primary School Educator who teaches General subjects
Primary School ICT Educator	A Primary School Educator who teaches ICT subjects
Primary School ICT Staff		A ICT Staff member at a Primary School
	Primary School ICT Administrator	A Primary School ICT Staff member who Administrates ICT
Primary School ICT Coordinator	A Primary School ICT Staff member who Coordinates ICT
Primary School ICT Network Manager	A Primary School ICT Staff member who Manages the Network
Primary School Admin Staff		An Admin Staff Member who works in a Primary School
	General Admin	A Primary School Staff Member who works in General Administration
Financial Admin	A Primary School Staff Member who works with Financial Administration
Primary School Managing Body		The Primary School Decision and Policy Making Authority
Secondary School			A School for teenage children - typically Grade 7 - Grade 12
	Secondary School Learner		A Learner at a Secondary School
	Secondary School General Learner	A Secondary School Learner who studies General subjects
Secondary School ICT Learner	A Secondary School learner who studies ICT subjects
Secondary School Educator		An Educator at a Secondary School
	Secondary School General Educator-	A Secondary School Educator who teaches General subjects
Secondary School ICT Educator	A Secondary School Educator who teaches ICT subjects
Secondary School ICT Staff		A ICT Staff member at a Secondary School
	Secondary School ICT Administrator	A Secondary School ICT Staff member who Administrates ICT
Secondary School ICT Coordinator	A Secondary ICT Staff member who Coordinates ICT
Secondary School ICT Network Manager	A Secondary School ICT Staff member who Manages the Network
Secondary School Admin Staff		An Admin Staff Member who works in a Secondary School
	General Admin	A Secondary School Staff Member who works in General Administration
Financial Admin	A Secondary School Staff Member who works with Financial Administration
Secondary School Managing Body		The Secondary School Decision and Policy Making Authority

Full List
categorisation				description
University				An eductional institution for youth and young adults, typically Tertiary Education
	-			-
	Student		A Student studying towards a Tertiary Qualification
	General Student	A Student who studies General courses
Business Student	A Student who studies Business courses
Maths / Science Student	A Student who studies Maths / Science courses
ICT Student	A Student who studies ICT courses
Lecturer		An University Educator who delivers Tertiary level courses
	General Lecturer	A Lecturer who delivers General courses
Business Lecturer	A Lecturer who delivers Business courses
Maths / Science Lecturer	A Lecturer who delivers Maths / Science courses
ICT Lecturer	A Lecturer who delivers ICT courses
ICT Administrator		A University Staff Member who Administrates ICT Facilities
	Lab Administrator	An ICT Administrator who administrates Computer Lab Facilities
Services Administrator	An ICT Administrator who administrates Computer Services
University Admin Staff		A University Staff Member who works in University Administration
	General Admin	A University Staff Member who works with General Administration
Financial Admin	A University Staff Member who works with Financial Administration
Managing Body		The University Decision and Policy Making Authority

comments from Philip Schroder

Please find attached some suggestions for additional roles to consider:

1.) One sector that is entirely missing is the *Further Education* / 'Adult Education' sector. I think we can adapt the roles listed under the University sector here.

2.) I re-grouped the 'Developers' sector. I think we can summarize Developers into 'Partner Developers' (LTSP, Schooltool, ...) and 'Upstream Developers' (Gnome, KDE, ...). I changed the heading from 'Developers' to *Related Communities* and added categories like 'Partner Maintainers' (MOTU), 'Upstream Maintainers' (Debian, Debian-Edu, ...), Artists, Opinion Leaders, Interest Groups, etc.

3.) To the 'OEM Organisation' role, I added the subcategory 'Manufacturers of Educ. Appliances & Peripherals' (Thin Clients, interactive Whiteboards, ...)

4.) I added the category *Development Programs* (National or NGO) with subcategories 'National Programs', 'NGO Programs', 'Hardware Refurbisher'.

5.) I added *Internet Service Providers*. In the future, ISP might offer 'Hosted Edubuntu', similar to 'Hosted Exchange Server' offerings.

A whole area that we mustn't forget is *Educational Materials Providers*. I haven't had a chance to think about decent sub-categories for this yet, though.

[ document details ]

This page is a planning and discussion document for open discussion.

See also:
- [wiki:Self:./education/planning/Education Planning]
- [wiki:Self:./education/planning/overview Education Planning Overview]
Author
- Richard Weideman
- Education Programme Manager
- IRC #edubuntu <RichEd>
- richard@ubuntu.com
Editing
- Please sugest changes to the author via email rather than modifying directly

Ubuntu Wiki