LocoTeams

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'''This is BOF session from USD MTV.''' = LoCo Teams =

 * '''Spec''': https://features.launchpad.net/distros/ubuntu/+spec/loco-teams
 * '''Discussed''': 6th and 7th Nov 2006

== Summary ==

Ever since the beginning of the Ubuntu project, LoCo teams have played a key role, but the huge growth of the project and the LoCo community has caused some scalability issues. This has resulted in the following issues:

 * Conflict resolution not documented well or defined - the conflict resolution process needs better documenting. Right now many issues are taken straight to Jono Bacon or the CC then they could be resolved before. This needs general conflict resolution guidance as well as a documented escalation process.
 * Resources hogging too much contributor time - far too many new teams are spending most of their time setting up resources instead of building relationships and engaging in team building.
 * Some teams are struggling getting going and although they have the desire to contribute and put the time in, are unsure of exactly how to do so.

== Use Cases ==

Mike eager to participate in advocating Ubuntu joins his states LoCo. He posts messages on the LoCo's Forum and sends out an Email on the mailing list. The only responses he gets are from other "confused" LoCo members who hear from the teams senior members very rarely. Most of them say the team has been in a lull and no one has taken any initiative to get the LoCo active again in quite some time. A couple of members express to Mike their interest in wanting to participate in some Ubuntu advocacy. Mike decides he wants to start providing some direction for the Team. He is having trouble accessing the LoCo's tools (Wiki, Mailing List, Launchpad, Forum) because the current stewards of the passwords are very frequently unavailable and do not readily offer to relinquish the passwords to just anyone who asks for them. Without any ByLaws he is uncertain what actions to take in order to get the LoCo reorganized. He wants to insure a level of professionalism and prevent any kind of action that might create a schism. A certain amount of accountability not being part of the status quo makes it difficult for everyone involved to know exactly what to expect and what is expected.

== Implementation ==

Firstly, there have been some policy decisions with the LoCo project:

 * Hosting only provided for approved teams - we need to encourage teams to stop spending time building resources and instead spend time building teams. We have a core set of resource requirements - mailing list, IRC etc, and the team should instead build a web presence on the Ubuntu wiki. This encourages contribution and gets people working together.
 * Leaders of teams will need to stick to the new Leadership CoC which is currently under review.

To improve and scale the LoCo project, we need to follow through with the following action points, much of which involves the documentation of common processes:

 * Make clearer the position of loco-contacts as a source for best practice.
 * Loco Mentoring (this is a separate spec). This will assist teams that are unsure of how to build a team in following a set path to build a solid team infrastructure.
 * Document conflict resolution procedures. Right now conflict resolution largely involves.initial assistance from Jono Bacon, but the escalation process should be defined.
 * Finalise the Leadership CoC - this is mostly complete and under review, but it should be put in front of the CC as soon as possible.
 * Document leadership models and leadership best practices. Importantly, this should be easy to read - we need to make sure that we have a source of leadership best-practice documentation that is concise and easy to implement.
 * Document the pre-screening process in which teams submit their approval application three days before the CC meeting to loco-contacts.

Aside from these specific action points, the following general aims will also be pursued:

 * Continue to revise and improve the documentation. Assigning tasks to interested contributors will help here.

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LoCo Teams Discussion - 06 Nov 2006 - The Honourable Jono Bacon presiding


https://features.launchpad.net/distros/ubuntu/+spec/loco-teams
----


'''Consensus:''' Needs further discussion

'''Problem:''' How to make LoCo teams better?

'''Agenda'''
 * Summary of whether or not if people are happy with what we are doing
 * LoCo categorizations
  * Country
  * Language
 * Issues with LoCo team operations?
  * Leadership
  * Operations
 * Inter-LoCo Communications/Coordination
 * LoCo Council
 * Compiling Best Practises

'''Summary of changes to LoCos'''


 * Feedback
  * What's working?
   * Documentation and best-practices are helping
    * What do I do to start a good working LoCo?
    * Scope for it to be improved, good editing for the Wiki is necessary.
    * Make the Wiki a real resource for people.
   * Now that Jono is working on this, LoCo teams are getting good activity.
  * What's not working?
   * "I prefer getting no mail than your mail. ;)" -- Jorge to Jono
  * What's the feedback process?
   * Before Jono, it was ad-hoc, and basically non-existant.
    * (The reason for that was that at first we were trying to figure out how to best do stuff, and then smurf had to go away and do some work that actually paid his bills :-( )


 * LoCo Categorizations
  * What are the parameters for establishing a LoCo at various levels: city, state, parish, country, etc.?
  * Teams of overlapping groups are OK if there are valid reasons to do so.
  * Teams should have different personalities.
  * Jono would prefer to see fewer teams with more contributors
  * Mako says that it makes sense to have more than one organization to do different things.
  * It makes a lot of sense to have large groups for pan-country issues, but smaller teams for local teams who get together.
  * In Brazil, there are regional teams that co-ordinate with the big Brazil team.
  * This happens organically, but it is important to define explicit scope for these groups.
  * Mission statements for LoCo teams are not well defined. This should stay fluid to adjust the scope.
   * Specific suggestions and more of the ?? good stuff

 * Leadership Issues
  * Jono: people to lead their loco teams and key community members to run the loco project
  * CC is currently arbitrating LoCO team issues
   * what structural things can we put into place to help prevent issues
  * Italy was one of the first LoCo teams to have leadership problems.
   * There was a person who came along and became a team leader
   * He did a huge amount of work and built the team
   * As the team grew, there was tension between the team and the leader
    * Disagreement about the role of leadership
   * It was obvious that the leader was not leading by example, but by rule.
   * But he had put in a lot of time and energy in the past, so he dictated policy.
   * This caused strife and resentment.
   * The team eventually went into chaos
  * Conflict resolution that goes to authority does not scale and does not solve problems.
  * Two issues:
   * Choosing the leader in the first place
   * Solving conflicts between potential leaders
  * Not all teams have declared leaders (e.g. Chicago) -- they have contacts, not leaders
   * Mako says that many of the best teams have no leaders. Jono mentions the UK as an example.
  * Comment: Should there be a conflict resolution path written down and published?
  * The CC is not the SCOTUC (Supreme Court of the Ubuntu Community). "Fist of Justice!" An Iron Fist!
  * We should document the leadership models and best practices for leaders.
  * Discussion around joining/splitting LoCos
   * integrating loco teams in the same physical location
   * fracturing loco teams due to <insert whiny excuse here>
   * Splitting loco teams due to valid concerns.
  * Strong leadership personalities leading LoCos sometimes make the loco weaker
  * Jorge discussed points about Ubuntu Chicago and how his team was feeling a bit unused/out of place/not needed.
   * The entire area is running Ubuntu so the main awareness component is no longer a draw.
   

 * Inter-LoCo Cordination
  * There are groups out in the wild who we aren't that familiar with
   * Jorge gave the example of Ubuntu-California which nobody had heard of "and they kicked ass".
   


'''Action Points:'''
 * clean/revise existing LoCo Documenation
 * point prospective loCo creators to seek advice from other teams / loco-contacts on how to setup a loco
 * documented conflict/leadership resolution prodcedures
 * document leadership models + leadership best practices (easy to read)
 * pursue pre-screening with an application process and an area for discussion


'''Comments'''
 * MikeBasinger: A LoCO Team section could be created on the forums, to be used from cross LoCo team communication.
CategoryLoCoObsolete CategorySpec

LoCo Teams

Summary

Ever since the beginning of the Ubuntu project, LoCo teams have played a key role, but the huge growth of the project and the LoCo community has caused some scalability issues. This has resulted in the following issues:

  • Conflict resolution not documented well or defined - the conflict resolution process needs better documenting. Right now many issues are taken straight to Jono Bacon or the CC then they could be resolved before. This needs general conflict resolution guidance as well as a documented escalation process.
  • Resources hogging too much contributor time - far too many new teams are spending most of their time setting up resources instead of building relationships and engaging in team building.
  • Some teams are struggling getting going and although they have the desire to contribute and put the time in, are unsure of exactly how to do so.

Use Cases

Mike eager to participate in advocating Ubuntu joins his states LoCo. He posts messages on the LoCo's Forum and sends out an Email on the mailing list. The only responses he gets are from other "confused" LoCo members who hear from the teams senior members very rarely. Most of them say the team has been in a lull and no one has taken any initiative to get the LoCo active again in quite some time. A couple of members express to Mike their interest in wanting to participate in some Ubuntu advocacy. Mike decides he wants to start providing some direction for the Team. He is having trouble accessing the LoCo's tools (Wiki, Mailing List, Launchpad, Forum) because the current stewards of the passwords are very frequently unavailable and do not readily offer to relinquish the passwords to just anyone who asks for them. Without any ByLaws he is uncertain what actions to take in order to get the LoCo reorganized. He wants to insure a level of professionalism and prevent any kind of action that might create a schism. A certain amount of accountability not being part of the status quo makes it difficult for everyone involved to know exactly what to expect and what is expected.

Implementation

Firstly, there have been some policy decisions with the LoCo project:

  • Hosting only provided for approved teams - we need to encourage teams to stop spending time building resources and instead spend time building teams. We have a core set of resource requirements - mailing list, IRC etc, and the team should instead build a web presence on the Ubuntu wiki. This encourages contribution and gets people working together.
  • Leaders of teams will need to stick to the new Leadership CoC which is currently under review.

To improve and scale the LoCo project, we need to follow through with the following action points, much of which involves the documentation of common processes:

  • Make clearer the position of loco-contacts as a source for best practice.
  • Loco Mentoring (this is a separate spec). This will assist teams that are unsure of how to build a team in following a set path to build a solid team infrastructure.
  • Document conflict resolution procedures. Right now conflict resolution largely involves.initial assistance from Jono Bacon, but the escalation process should be defined.
  • Finalise the Leadership CoC - this is mostly complete and under review, but it should be put in front of the CC as soon as possible.
  • Document leadership models and leadership best practices. Importantly, this should be easy to read - we need to make sure that we have a source of leadership best-practice documentation that is concise and easy to implement.
  • Document the pre-screening process in which teams submit their approval application three days before the CC meeting to loco-contacts.

Aside from these specific action points, the following general aims will also be pursued:

  • Continue to revise and improve the documentation. Assigning tasks to interested contributors will help here.


CategoryLoCoObsolete CategorySpec

LocoTeams (last edited 2010-08-29 14:33:29 by 109)