HelpfulHelp
HelpfulHelp
Status
Created: Date(2005-04-27T09:55:24Z) by MartinPool
Priority: NeedsPriority
People: MartinPoolLead, NeedsSecond
Contributors: MartinPool, MatthewThomas
- Interested:
Status: BrainDump, UduBof, DistroSpecification, NewSpec
- Branch:
- Malone Bug:
- Packages:
- Depends:
- Dependents:
UduSessions: 1, 4, 8, etc
Introduction
"Help" in GNOME is rarely helpful at present. The button/menu item usually acts as a link to the manual, which is rarely helpful.
Consider what you would do if a user said "help!". Would you start listing the commands? No. You would could do any of several things:
Give a brief summary of what the programme is about and how to do the task they seem to be trying to do at the moment.
- Take them through some trouble-shooting questions if they seem to be having trouble.
- Link in to the support/bug reporting system.
See also AutomatedProblemReports.
Rationale
Scope and Use Cases
Implementation Plan
Data Preservation and Migration
Packages Affected
User Interface Requirements
Outstanding Issues
UDU BOF Agenda