ForumAmbassadors

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more drafting :

 * expand to other forums
 * offtopic : all ubuntu forums linking to eachother (for example forums for different languages)
 * bi-directional
 * communicate / relay ideas : gisting + zeitgeist??)
 * prioritization of specs,etc
 * What do other distros do regarding ambassadors ?
 * Communicate what users like in other distros
 * file + follow up good bugs / inital triage / judgement calls
 * integration of code into community + core distro/repos
 * invite forum members into Ubuntu project + recognition of forums contributions
 * use launchpad

Please check the status of this specification in Launchpad before editing it. If it is Approved, contact the Assignee or another knowledgeable person before making changes.

Summary

This is a placeholder for a discussion about how to improve communication (bugs,ideas,forum users feedback) between the forums and the developers. The idea is to elect Forum Ambassadors and/or have a special forum for this to help to improve communication. There is a brainstorming discussion on ubuntuforums about this.

the forum thread : http://ubuntuforums.org/showthread.php?p=1708930

Forum Ambassadors might become a team like : http://ubuntuforums.org/showthread.php?t=289810

Brain Dump

* Introductions

* Summary - Thread on the forums where people have opinions and ideas. Make a team of like, 10 people or something, and then have team leaders that connect to the developers to facilitate communication. * Use ambassadors to collect ideas and feedback from users. * Centralized team leader or should each team member have a point of contact.

* Use Cases

  • Bug Reporting:
    • - "Someone on the forums find a bug, want a way to quickly get that information to developers."
      • Mako: It would be nice if people who represent others know how to file good detailed bug reports.
      - Someone needs to collect information from the forums, it's unreasonable to expect all users to register with launchpad, etc. etc. - Very often forum users post their opinions (requests, problems, desires, etc.) in the "Ubuntu Development" section of the forum thinking that the developers would see their posts there.

* Purposes of ambassadors:

  • - Communicating ideas to developers (gists and zeitgeists) - Some people are comfortable collecting information. (Collector) - Some people are comfortable diseminating information. (Disseminators)

    - Two way communication. (Bidirectional) - Triaging people and volunteers (being in touch with the interests of users) - File bugs (Good bugs, not just follow either, is it a feature or a bug? They need to be able to contact people who are willing to contribute.) - Integration of projects that start on the forums into the distribution. (Inviting people into the greater community.) - Involve other active members of the forums that don't yet contribute to the organization. (Get the active members to join the project) - "I've stopped using Ubuntu because XXX is, or works better, in Some Other Distro" <-- high priority - Recognition of forums contributions - Integration of other forums (all the LoCo forums and other languages). How do we get their feedback integrated? (Tough, this will be another spec). - Ambassadors from other forums? - Launchpad team for Ambassadors

* Implementation

  • - Two way street. Developers and forum users. - Central point of contact? Or distributed by team? How do you get decent coverage? - Existing staff too busy to do be ambassadors? - Don't need to be staff, but if they're contributors, then do it. - "How to be an ambassador" - Nominations (one or two), then elections. (Coleadership)
    • - Set of criteria of contributions. - List of volunteers.

more drafting :

  • expand to other forums
  • offtopic : all ubuntu forums linking to eachother (for example forums for different languages)
  • bi-directional
  • communicate / relay ideas : gisting + zeitgeist??)
  • prioritization of specs,etc
  • What do other distros do regarding ambassadors ?
  • Communicate what users like in other distros
  • file + follow up good bugs / inital triage / judgement calls
  • integration of code into community + core distro/repos
  • invite forum members into Ubuntu project + recognition of forums contributions
  • use launchpad

Rationale

Use cases

Scope

Design

Implementation

  • document HOWTO be an ambassador
  • create ambassador team leaders
  • set criteria that we want to see from members
  • howto file a good bug report
  • asking good questions
  • submit submittor to bug report

Evaluation

  • ambassadors + dev teams should know eachother
  • ambassadors should know what's going on (#ubuntu-devel ubuntu-devel mailinglist)

Code

Data preservation and migration

Unresolved issues

BoF agenda and discussion


CategorySpec

ForumAmbassadors (last edited 2008-08-06 17:01:37 by localhost)